Moodle FAQ



What are my course options?
We offer Essential English (20 lessons per week), Standard English (25 lessons per week) and Intensive English (33 lessons per week). We also have Business English and Exam Preparation classes.
What are the class times?
• If you are taking AM classes, you will have class from 09.00 – 12.15 (with a 15 min break) Monday to Friday.
• If you are taking PM classes, you will have class from 13.45 – 17.00 (with a 15 min break) Monday to Friday.
• Our Conversation Class modules are from 12.30 to 13.15 Monday to Friday.
• ILEP Exam Classes are from 12.30 – 13.15 one day per week.
Do I have the same teacher for every class?
No, you will have one teacher from Monday to Thursday and a second teacher on Friday.
What is the English language focus in class?
Speaking, Reading, Listening, Writing and Grammar/Vocabulary will all be covered in class but, as in all language courses for adults, the focus will be on communicating through English. Consolidation and revision of new language is achieved via in-class activities, and via The Oscars International Online Academy.
What if I think the class is too difficult?
You should come and talk to the Academic team as soon as possible and a class change can be arranged. You should always consult your teacher first with any doubts, as they are the best person to guide you.
What if I think the class is too easy?
Again, you should always consult your teacher first. If, after speaking to your teacher, you still feel that the class is too easy, you should request a class change by 2pm on Wednesday through the ‘Class Change Request form on the Oscars Academy. Your request will be reviewed by the Director of Studies who will consult your teacher about a possible move to a higher level.
What if I would like extra English work?
Students should ask their teacher if they would like any extra exercises/activities. They should also check the online Academy for extra work at each level and consult the school library for reference and support books.
Do I need to buy a course-book for class?
Yes. Each class is assigned a course-book. Students should order this on their first day at school.
• Students studying for 4 weeks or fewer can rent a book for a €35 deposit
• Students studying for 5 weeks or more must buy a book for €35. The maximum number of books students need to buy on a 6 month course is 2.
Are there tests in class?
Yes. There is a test every Monday which assesses how well you know/remember the material studied in class last week. Each Friday, there is a test to assess a specific skill (Reading, Writing, Speaking, Listening), which is benchmarked against the Common European Framework of Reference (CEFR).
What if I arrive late to class?
If you arrive more than 15 minutes late for the first half of class, you will be refused entry and have to wait until the second half of class. If you miss one half of class you will not get attendance for that day.
What if I need to be absent for a few days from class?
Please tell The Academic Team / Reception if you are going to be absent from class.
What if I am sick – will I lose attendance?
No – If you present a medical note from a doctor or hospital your absence will be excused officially and you will not lose attendance. Please note that any absence without a medical note will result in a loss of attendance.
What happens if I just stop attending class?
Attendance is closely followed by the school. If a student’s attendance falls below 80% a warning is sent to student by email. Another email is sent when students fall below 70%, and when students fall below 60%; they are removed from registers and reported to Immigration. A monthly report is sent to IRB (Immigration office) with list of all ILEP students with attendance below 60%. Also, a monthly report is sent to GNIB with a list of ILEP students who are no longer able to achieve 85% attendance.
Will I lose attendance if I am working?
Yes. We cannot excuse absence from class because of work.
What if I would like to take a holiday?
All ILEP students must request holidays in advance of their initial GNIB registration, as GNIB enrolment letters must contain holiday details. Requested holidays may only be for a duration of no more than 1/3 of the time studied prior to the holiday commencing. Holiday requests submitted after GNIB registration cannot be processed.

No holidays can be taken during the first 8 or final 4 weeks of a programme. Holidays requests will not be granted to any student with less than 70% attendance.
If a student requires time off due to serious illness or a death in the family, a holiday may be granted at the discretion of the school principal. This request, along with documented evidence, must be submitted to the school.

Oscars International Frequently Asked Questions


How do I request my bank/GNIB/PPS letter?

To request your letters, you must use the Letter Request form on the Oscars Academy Site. You will be given a username and password for the Oscars Academy before you arrive in the school and will be given an introduction to the site during your first week in the school.

How do I request a holiday? What are the rules for requesting a holiday?

To request a holiday, you must use the Holiday Request form on the on the Oscars Academy Site. Please note:

  • All holidays must be requested prior to registering with Irish Immigration
  • Holidays must run Monday to Friday for a minimum of 1 week
  • Holidays may not exceed 1/3 of the time studied prior to the holiday period
  • No holidays are granted during the first 8 weeks or the final 4 weeks of a programme
  • In order to qualifiy for a holiday, a student must have a minimum of 70% attendance at the time of request
  • In exceptional circumstances, holidays may be granted after Immigration Registration, but only at the decision of Centre Manager or Director of Studies
  • Holidays cannot be shortened or extended once granted
  • Students must report to Reception on the first day back after holidays as a new level test may be required
  • Can you tell me about the Social Program?


You can view the weekly Social Program here on Oscars International Academy or on the website at:

You can also view on screens in-school or via our Facebook page.

Can I change my class/level?

If you would like to change your classroom or your level, you must submit a transfer request. You can submit your request via the Oscars Academy.

Requests must be submitted before 2pm on Wednesday for a change on the following Tuesday.

If you submit a request, this does not mean you will be moved. The Director of Studies will review your weekly test and assessment scores, along with attendance and a consulation with your main class teacher. You will be informed by 2p.m. on Friday of the request decision.

If you are unhappy with the decision, you can make an appointment to speak to the Director of Studies

Can I move to IELTS class?

To request a move to IELTS class, you must be at least Upper Intermediate level. Then you may come to reception and schedule an appointment with the Director of Studies. IELTS is subject  to availability. Transfers are done at the discretion of the Director of Studies.

Can I move from AM to PM class/PM to AM class?

If you would like to move from AM to PM, you can do this as long as there is space in the afternoon classes.

If you would like to move from PM to AM, there is a charge of an extra 50 euro per week. This depends on space in the morning classes.

Please note: if you change class times you must stay at your new time for the remainder of your programme duration.

What is my attendance?

Your attendance is updated and uploaded weekly to the Oscars Academy and can be viewed using your unique Username and password.

How can I purchase my class book?

Class books can be purchased in reception. Please allow up to 1 week to receive your book. If you are looking to buy or sell a second hand book, this can be done via the Oscars Facebook Notice Board.

Can you help me find a place to live?

Oscars International can help you book accommodation in the Oscars International Residence or with a host family, subject to availability. If you are interested in these two options, please go to reception.

If you are looking for different accommodation, you can post on the Oscars Facebook Notice Board and other Oscars students can respond to your request.

Can I make changes to my Oscars International accommodation (host family, Residence)?

It is possible that you may be able to make changes to your Oscars International accommodation, subject to availability. You must give at least 2 weeks notice for the change. There may be additional fees incurred from the changes. You can ask about this in reception.

No refunds will be given for Oscars International accommodation.

Can you help me find a job?

Job seminars are held at Oscars International monthly. Watch the social program each week to find out when the next job seminar will be.

How do I get my certificate?

On the Wednesday before you finish your course, please go to your student account in Academy (online), go to Letter Requests and fill out the form to request certificate. If this is not done, we cannot promise that your certificate will be released.

I’m leaving my course early. Can I get my certificate early?

Yes, you can. You must notify our Student Experience Officer, Sara (, at least 1 week before you end your course. You must explain your reasons for leaving the course early.


I am renewing my visa and I need my Exit Letter with my attendance. How/when can I request it?

To request a letter, you must use the Letter Request form through the Oscars Academy.

Please note: for your Exit Letter to be ready at GNIB the following Monday, you will need to request it by Wednesday at 2pm the week before.

Please do not request your Exit Letter more than 1 month before you intend to go to Immigration.


I changed my address. Can I get new letters with my new address?

If you have already received your bank/Immigration/PPS letters from Oscars International you may request new letters, but there is a 15 euro fee for new letters. You may pay this fee in reception.

It is NOT advised that you change your address in the middle of the visa process.

What is Oscars International Academy?

Oscars International Academy is an online learning platform that assists you with your classes. Every day after class, your teachers will upload the class materials and relevant homework that you can download. In addition, you can view the calendar which will show upcoming events, such as test dates and school closures. Furthermore, you can access extra study material linked to your lesson via the MyELT portion of the platform.

How do I log into Oscars International Academy?:

Go onto the Oscars International website ( and there is a link on the right-hand side of the page. This will bring you to the Online Academy. Alternatively, you can follow this link


I have forgotten my username. How do I get it?:

Your username is your 6-digit student ID number. This can be found on the top of any letters that you receive from Oscars International. Also, your teacher will be able to tell you your student ID number.

I have forgotten my password. How do I get this?:

Click on the ‘forgot username or password’ link. If you have an email address connected with your account, this will send an email to you instructing you on how to reset your password. Alternatively, you can email with your username and request that your password is reset.

How do I change my email address?

When you log into Oscars International Academy, on the left-hand side of the page there is a link called ‘edit profile’. If you click on this, you will be brought to the settings page and you will be able to update your email address.

Can I change my username?

You should not change your username as this identifies you within the school. Without the 6-digit student number, we may not be able to make important changes for you on Oscars International Academy.

When I log in, my classes don’t appear/the wrong classes appear. How do I change this?

If you have recently changed classes, are a new student, or are a returning student, then it may take a day or two to connect you to your class. If, after a day or two, you are still not connected to your correct class, please email with your username, the class that is showing on Oscars International Academy and the class that you physically attend. Once this information is received, we will check that it is accurate and make the necessary changes.

My class materials (pdf, homework, etc.) aren’t in the folders. Where can I find them?

The first thing to do is to ask your teacher where the online material is. Perhaps it is in a specific folder. At the end of your classes, teachers upload materials into a specific area so it is important to know what week you are on. If you forget, your teacher will be able to tell you.

What happens when I change class?

When you change classes, you also change class on Oscars International Academy. Unfortunately, you cannot be enrolled in classes that you don’t attend so it is advisable that you download the materials (pdf, progress tests, etc.) on a regular basis. When you change classes, you will not have access to the materials from your previous level or the grades from your previous level.

How long will my files be available to me on Moodle?

While a student is in a class physically they will have online access to their class notes, results and diaries for that class. Once a student changes class physically, they will also change classes on Moodle. This means that they no longer have online access to their old class notes, results or diaries. Instead, they have access to their new class’s results, diaries and class notes. We recommend that students download and save anything that they wish to keep from their old class before they move to their new class. Limited access to old results and diaries is available on request (please email Please note that this service will take up to 10 working days.

Who do I contact if I have technical issues with Oscars International Academy?

If you have any technical problems with Oscars International Academy, please email with your username and the problem.